PaydayPERX Site and Order Assistance

Site and Order Assistance

Your feedback is critically important to us at PaydayPERX. If you can't find offers you like, if you don't really feel like you're getting value out of the site, or if you have a problem with an order or a merchant, it means you won't be using the site, and that's bad news for us. We want your experience with your site to be enjoyable, with the kinds of offers you want to see on products and services you enjoy.

Unfortunately sometimes mistakes happen, and we know that every once in a while orders get garbled, packages get addressed incorrectly, discounts don't get applied, and things get messed up. We can't prevent it from happening to everyone, but if it's happened to you, we want to do all we can to resolve the situation quickly and to your satisfaction.

If you have a question about how to use the site, the Frequently Asked Questions page should be able to guide you to where you want to be. If you tried that and are still not finding the information you want, please send us your question using the form below and we will respond ASAP.

If you're here because of a problem with an actual order or transactions of yours, we apologize fo your inconvenience and hope we can get the issue sorted out right away. Please provide us with as much detail as possible regarding the transaction - including the merchant name, and the order number and other identifying information off of your invoice, if possible - and a description of what the specific problem is. Also include the names and job titles of any personnel you have talked to or emailed at the merchant so that we can follow up directly as your advocate in the situation with the merchant. Make sure you provide accurate contact information about yourself so that we can get in touch with you with the resolution to the problem. We will not save nor do we utilize your personal information for anything other than the resolution of this specific issue; click here to review our privacy policy.

Your Name:
Your email address:
Your work phone (with extension#):
If you would like us to contact you at home, enter the number here(NOT required):
(Note: We will not contact you at home unless you enter the number. We will not contact you at home later than 7PM EST.)
Name of the merchant with which there is a problem:
Invoice or transaction number (if available):
Enter a detailed description of the issue:
When all of the fields are filled out to your satisfaction, please hit submit. A brief test will be run to validate the fields have not come from a bot, script, or auto-responder, so please be patient for a few seconds until you get a response on this page letting you know your request for assistance has been sent. if you change your mind or want to clear all the fields at once, hit reset.

Prefer talking to a human being? Just call us Monday through Friday during normal business hours at 614-444-2435. Thank you in advance for your feedback!

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(note: any form data you have entered will be NOT be sent until you hit the submit button)