PaydayPERX Site and Order Assistance

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Frequently-Asked Questions

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Site and Order Assistance

Your feedback is critically important to us at PaydayPERX. If you can't find offers you like, if you don't really feel like you're getting value out of the site, or if you have a problem with an order or a merchant, it means you won't be using the site, and that's bad news for us. We want your experience with your site to be enjoyable, with the kinds of offers you want to see on products and services you enjoy. Unfortunately sometimes mistakes happen, and we know that every once in a while orders get garbled, packages get addressed incorrectly, discounts don't get applied, and things get messed up. We can't prevent it from happening to everyone, but if it's happened to you, we want to do all we can to resolve the situation quickly and to your satisfaction.

If you have a question about how to use the site, the Frequently Asked Questions page should be able to guide you to where you want to be. If that should not give you the information you need, please feel free to send us information using the form below and we will send you a reply ASAP with the answers to your questions about the site.

If you're here because of a problem with an actual order or transactions of yours, we apologize fo your inconvenience and hope we can get the issue sorted out as soon as possible. Please provide us with as much detail as possible regarding the transaction - including the merchant name, and the order number and other identifying information off of your invoice, if possible - and a description of what the specific problem is. Also include the names and job titles of any personnel you have talked to or emailed at the merchant so that we can follow up directly as your advocate in the situation. Make sure you provide accurate contact information about yourself so that we can get in touch with you ASAP. We will not save nor do we utilize your personal information for anything other than the resolution of this specific issue; click here to review our privacy policy.

Your Name:
Your email address:
Your work phone (with extension#):
If you would like us to contact you at home, enter the number here(NOT required):
(Note: We will not contact you at home unless you enter the number. We will not contact you at home later than 7PM EST.)
Name of the merchant with which there is a problem:
Invoice or transaction number (if available):
Enter a detailed description of the issue:
When all of the fields are filled out to your satisfaction, please hit validate to thwart spam. A brief test will be run to validate the fields have not come from a bot, script, or auto-responder. The submit button will appear when no error messages are triggered - click it to send your information.

If you'd like to provide us with anonymous, cumulative feedback about your site, we'll soon be implementing a quick and easy survey form. Check back in a week or two.

Prefer talking to a human being? Just call us Monday through Friday during normal business hours at 614-444-2435. Thank you in advance for your feedback!

BACK to your site (note: any form data you have entered will be erased)

"; if ($_POST[op] != "ds") { //they need to see the form echo "$form_block"; } else if ($_POST[op] == "ds") { //check value of $_POST[sender_name] if ($_POST[client_name] == "") { $name_err ="Please enter your name.
"; $send ="no"; } //check value of $_POST[sender_name] if ($_POST[client_name] == "tiffanys") { $spam_err ="Submission from this sender is disallowed.
"; $send ="no"; } //check value of $_POST[feedback] if ($_POST[user_text] == "Enter a detailed description of the issue:") { $default_err ="Please enter a description of the issue.
"; $send ="no"; } if ($_POST[user_text] == "") { $message_err ="Please enter a description of the issue.
"; $send ="no"; } if ($send != "no"){ //it's ok to send,so build the mail echo "

"; echo ""; echo ""; echo ""; echo ""; echo ""; echo ""; echo ""; echo ""; echo ""; echo ""; echo "

You entered the following data:"; echo "
Name: ".$_POST[client_name]."
Email: ".$_POST[client_email]."
Phone: ".$_POST[phone]."
Home phone: ".$_POST[home_phone]."
Merchant name: ".$_POST[merchant_name]."
Invoice/Transaction Number: ".$_POST[transaction_num]."
Stated issue: ".$_POST[user_text]."
"; echo "

Scripts, bots and auto-emailers thwarted! Click 'submit' to send your offer suggestion now!
or click the button to make changes!

If you'd like to provide us with anonymous, cumulative feedback about your site, we'll soon be implementing a quick and easy survey form. Check back in a week or two.

Prefer talking to a human being? Just call us Monday through Friday during normal business hours at 614-444-2435. Thank you in advance for your feedback!

"; } else if ($send =="no"){ //print error messages echo "$spam_err"; echo "$name_err"; echo "$default_err"; echo "$message_err"; echo "$form_block"; } } ?>